Front Office Assistant

Company: UV Printing Creation Private Limited

A Unit of VRIDDHI – For Complete Printing Solutions

Job Title: Office Assistant & Print Coordinator

Location: DVG Road, Basavanagudi, Bengaluru

Working Hours: 10:00 AM – 8:00 PM

Regular Duty: 10:00 AM – 6:00 PM

Overtime: After 6:00 PM, as required

Employment Type: Full-Time

1. Key ResponsibilitiesCustomer Handling
2. 
   

• Attend walk-in customers and telephone enquiries.
• Respond to WhatsApp enquiries professionally.
• Explain printing products, services and pricing.
• Follow up with customers regarding quotations and orders.

1. Order Management
2. 
   

• Record customer orders accurately.
• Coordinate with designers and production staff.
• Monitor order status and ensure timely delivery.
• Maintain customer records and order details.

1. Printing & Production Coordination
2. 
   

• Assist with UV printing, UV-DTF, sublimation and other printing jobs.
• Check products for quality before delivery.
• Help with packaging and dispatch.
• Maintain cleanliness and proper arrangement of materials.

1. Office Administration
2. 
   

• Prepare quotations, invoices and delivery challans.
• Maintain daily sales and payment records.
• Monitor stock and printing materials.
• Coordinate with vendors and suppliers.

1. Business Development
2. 
   

• Follow up with existing customers.
• Support marketing and promotional activities.
• Help generate new business enquiries.
• Required SkillsBasic computer knowledge.
• Good communication skills in Kannada and basic English.
• Knowledge of MS Office and WhatsApp Business.
• Basic knowledge of CorelDRAW or Photoshop is an added advantage.
• Willingness to learn different printing processes.
• Honest, punctual, responsible and customer-friendly.
• QualificationsPUC / Diploma / Any Degree.
• Freshers and experienced candidates may apply.
• Printing industry experience is preferred but not compulsory.
• Working Hours & Overtime PolicyOffice timings: 10:00 AM to 8:00 PM.
• Regular duty timings: 10:00 AM to 6:00 PM, including applicable breaks.
• Work after 6:00 PM will be treated as company-approved overtime.
• Overtime compensation will follow the company's agreed terms, subject to statutory minimum requirements.
• Overtime must be authorised and recorded.

Training Period: 60 working days.

Salary: Based on qualification, skills and experience.