Field Sales Manager

Company: KYU – Know Your Unknown

Location: Bengaluru, Karnataka

Industry: Jewellery | Digital Marketing | Business Software

About KYU - KYU is a growth and technology partner for jewellery businesses, offering digital marketing services and Karigaar, a business management software solution designed for jewellers. Our services help jewellery brands strengthen their digital presence, improve business operations and drive growth.

We are looking for a proactive and result-oriented Field Sales Manager to build relationships with jewellery retailers, understand their business requirements and convert prospective leads into clients.

Key Responsibilities

1. Lead Management & Follow-ups

• Follow up with incoming and existing leads through calls, WhatsApp and in-person meetings.
• Maintain a structured pipeline of prospects and ensure timely follow-ups.
• Schedule appointments with jewellery business owners and decision-makers.
• Track lead progress from initial contact to closure.

2. Field Visits & Client Acquisition

• Conduct regular field visits to jewellery showrooms, retailers and wholesalers.
• Introduce KYU's services and explain how we can support their business growth.
• Build strong relationships with jewellers and identify new business opportunities.
• Generate new leads through market visits, referrals, networking and jewellery exhibitions.

3. Product & Service Presentation

• Present KYU's digital marketing services, including social media management, branding, content creation and performance marketing.
• Demonstrate Karigaar, KYU's jewellery business management software, and explain its relevant features and benefits.
• Communicate the value of KYU's solutions based on each client's business needs.
• Clearly explain proposals, pricing, packages and implementation processes.

4. Requirement Analysis & Consultation

• Understand each jeweller's current business operations, challenges and goals.
• Identify requirements related to digital marketing, customer acquisition, business automation, inventory management and other relevant software capabilities.
• Recommend suitable services or product solutions based on the client's requirements.
• Coordinate with the internal team to prepare customised proposals and follow up on them.

5. Sales Conversion & Relationship Management

• Convert qualified prospects into paying clients.
• Negotiate commercials within approved pricing and company guidelines.
• Coordinate onboarding and handover to the relevant internal team after closure.
• Maintain relationships with existing clients and identify opportunities for additional services or software adoption.

6. Reporting & Sales Targets

• Maintain accurate records of visits, calls, leads, meetings, proposals and conversions.
• Share daily activity updates and periodic sales reports.
• Work towards monthly lead generation, meeting and revenue targets.
• Monitor market trends, competitor offerings and customer feedback.
• Required Skills & QualificationsBachelor's degree in Business Administration, Marketing, Sales or a related field preferred.
• Experience in field sales, B2B sales, business development or client acquisition.
• Experience in the jewellery industry, jewellery technology or software sales will be an advantage.
• Strong communication, presentation, negotiation and relationship-building skills.
• Comfortable conducting frequent field visits and meeting business owners.
• Ability to understand client requirements and explain products or services effectively.
• Good follow-up, lead management and reporting skills.
• Familiarity with CRM tools, spreadsheets and WhatsApp Business is preferred.
• Self-motivated, target-oriented and comfortable working independently.
• Performance ExpectationsConsistent field visits and meaningful interactions with jewellers.
• Strong lead pipeline and timely follow-ups.
• Qualified opportunities generated for KYU's services and Karigaar software.
• Successful proposal presentations and client conversions.
• Achievement of assigned monthly sales and revenue targets.
• What We OfferOpportunity to work closely with jewellery businesses and decision-makers.
• Exposure to digital marketing, business technology and software solutions.
• A growth-oriented work environment with opportunities to develop B2B sales expertise.
• Performance-based incentives, subject to company policy.

Interested candidates can apply with their updated resume.