Digital Marketing Manager

CLIENT GROWTH STRATEGIST

Digital Strategy | Solutions | Execution | Client Growth

Company: Future Revolution DigiGrowth Pvt. Ltd.

Location: Bengaluru

Experience: 2–5 years in Client Servicing, Digital Marketing, Account Management, Business Growth or related fields

About the Role

Future Revolution DigiGrowth is looking for a Client Growth Strategist who will take end-to-end ownership of our clients' digital requirements and growth activities.

This is not a conventional customer support, account management or social media role.

The person will be the key bridge between the client and our internal team — understanding the client's business, identifying their requirements, developing the right digital approach, coordinating execution and continuously looking for ways to improve their digital presence and business growth.

The role requires someone who can think strategically, communicate confidently, coordinate effectively and get things done.

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Key Responsibilities

1. Client Relationship & Business Understanding

- Act as the primary point of contact for assigned clients.

- Develop strong, professional and long-term relationships with clients.

- Understand the client's business, industry, objectives, challenges and growth priorities.

- Maintain regular communication and proactively understand upcoming requirements.

- Ensure clients receive timely responses, updates and solutions.

- Understand the business behind the requirement, rather than simply taking instructions.

2. Client Growth Strategy

- Identify opportunities to improve the client's digital presence and business growth.

- Recommend suitable digital marketing strategies based on the client's objectives.

- Develop and maintain a roadmap of activities for each client.

- Think beyond individual deliverables and understand how different activities contribute to the client's overall growth.

- Proactively suggest campaigns, content, SEO, website improvements, lead-generation initiatives, automation and other relevant solutions.

3. End-to-End Execution & Coordination

- Convert client requirements into clear tasks and briefs for the internal team.

- Coordinate with designers, content writers, video editors, SEO specialists, developers, performance marketers and other teams.

- Maintain the complete client activity calendar.

- Track deadlines, approvals, pending requirements and deliverables.

- Follow up with internal teams and ensure work is completed within committed timelines.

- Review completed work against client requirements before sharing it wherever required.

- Ensure no client requirement or activity is missed.

4. Digital Marketing

The candidate should have a good working understanding of digital marketing and should be comfortable working on or coordinating activities such as:

- Social Media Management

- SEO & Local SEO

- Content Marketing

- Website Development & Optimisation

- Google & Meta Ads

- Lead Generation

- Branding & Creative

- Email & WhatsApp Marketing

- CRM & Marketing Automation

- Digital Campaigns

Social Media or SEO will form part of the role, depending on the candidate's strengths and the requirements of assigned clients.

5. Technology, AI & Automation

AI is not the role — it is an important skill that the candidate should use to improve the way clients are served and their businesses are developed.

The candidate should:

- Stay updated with relevant AI and digital tools.

- Identify opportunities where AI can improve marketing, productivity or client operations.

- Use AI tools for research, analysis, content workflows, automation and productivity.

- Identify repetitive client processes that can be automated.

- Help develop simple systems and workflows that improve efficiency.

- Explore practical technology solutions based on client requirements.

We are looking for someone who thinks:

“How can I solve this client's problem better?”

rather than simply:

“What task has the client given me?”

6. Client Communication & Reporting

- Keep clients informed about ongoing activities and progress.

- Follow up for content, approvals, information and other dependencies.

- Communicate delays or challenges proactively.

- Coordinate reviews and feedback.

- Prepare or coordinate regular activity/performance updates.

- Ensure the client always has clarity on what is happening, what is pending and what comes next.

7. Client Retention & Relationship Growth

- Build trust through consistent communication and execution.

- Understand changing client requirements.

- Identify opportunities to provide additional value.

- Proactively recommend relevant services or solutions when they can genuinely benefit the client.

- Ensure clients see Future Revolution as a growth partner, not merely a service provider.

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The Ideal Candidate

We are looking for someone who is:

- Highly client-focused

- Strong in communication and relationship management

- Proactive and solution-oriented

- Good at understanding business requirements

- Organised and excellent at follow-ups

- Comfortable managing multiple clients and deadlines

- Knowledgeable about digital marketing

- Curious about AI, technology and automation

- Able to coordinate multiple internal teams

- Strong in problem-solving and decision-making

- Comfortable taking ownership rather than waiting for instructions

- Willing to learn and adapt to new digital tools and technologies

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What This Role Is Really About

The role can be summed up as:

Understand → Strategise → Coordinate → Execute → Communicate → Improve → Grow

The ideal person should be able to take a client's requirement from the first conversation all the way to execution.

They should be able to say:

«“I understand what my client needs, I know what needs to be done, I know which team needs to do it, I will make sure it gets done, and I will keep the client informed throughout.”»

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Key Performance Indicators

Success in this role will be measured through:

- Client satisfaction and retention

- Quality of client relationships

- Timely completion of client activities

- Effective internal team coordination

- Reduction in missed deadlines and pending activities

- Quality and frequency of client communication

- Progress against client growth objectives

- Proactive identification of client requirements

- Effective use of digital, AI and automation tools

- Overall value delivered to assigned clients

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Role Philosophy

Don't just manage the client.

Understand the client.

Own their requirements.

Build the right solutions.

Make things happen.

Help them grow.

Future Revolution DigiGrowth

Building Digital Growth for Businesses