Realtime Biometrics India

Desktop Support Engineer

Realtime Biometrics India
Nagartapete, Bengaluru/Bangalore
₹14,000 - ₹17,000 monthly

Fixed

₹14,000 - ₹17,000

Earning Potential

₹17,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

127 applicants

127 applicants

Job Description


Job SummaryRealtime Biometrics India Pvt. Ltd. is looking for a Desktop Support Engineer to provide remote technical support for the company's biometric attendance systems, access control devices, cloud applications, and attendance management software. The candidate will be responsible for troubleshooting software and device-related issues, assisting customers remotely, and ensuring timely resolution of technical queries.

  • Key ResponsibilitiesProvide remote technical support to customers via phone, AnyDesk, TeamViewer, or other remote support tools.
  • Install, configure, and troubleshoot Realtime Biometrics attendance software and cloud applications.
  • Support biometric attendance devices, access control systems, and related software.
  • Diagnose and resolve software, device connectivity, synchronization, and data-related issues.
  • Assist customers with software installation, user creation, device registration, and attendance management.
  • Configure and troubleshoot biometric device communication over LAN, WAN, TCP/IP, and cloud connectivity.
  • Escalate complex technical issues to senior engineers when required.
  • Maintain service logs, customer support records, and issue resolution reports.
  • Guide customers on product usage, software features, and best practices.
  • Ensure all customer issues are resolved within the defined turnaround time (TAT).
  • Required SkillsBasic knowledge of Windows operating systems and computer troubleshooting.
  • Understanding of networking concepts such as IP Address, LAN, TCP/IP, DNS, and internet connectivity.
  • Good knowledge of remote support tools (AnyDesk, TeamViewer, etc.).
  • Strong analytical and problem-solving skills.
  • Good verbal and written communication skills.
  • Customer-focused approach with the ability to handle multiple support requests.


Job role

Work location
Work locationSadar Patrappa Rd, Gollarpet, Kumbarpet, Dodpete, Nagarathpete, Bengaluru, Karnataka 560002, India
Department
DepartmentEngineering - Hardware & Networks
Role / Category
Role / CategoryIT Network
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit20 - 28 years
Gender
GenderMale

About company

Name
NameRealtime Biometrics India
Address
AddressSadar Patrappa Rd, Gollarpet, Kumbarpet, Dodpete, Nagarathpete, Bengaluru, Karnataka 560002, India
Job posted by Realtime Biometrics India

Similar jobs you can apply for

Manufacturing / Production
Bon Technologies (Mumbai) Private Limited

Assistant Engineer

Bon Technologies (Mumbai) Private Limited
Yarandahalli, Bengaluru/Bangalore
₹15,000 - ₹18,000
Work from Office
Full Time
Any experience
Basic English
White Gold Pvt Ltd

Senior System Administrator

White Gold Pvt Ltd
Koramangala, Bengaluru/Bangalore Region
₹40,000 - ₹50,000
Work from Office
Full Time
Night Shift
Min. 5 years
Good (Intermediate / Advanced) English
LWI Electronics Inc

Electronic

LWI Electronics Inc
RT Nagar, Bengaluru/Bangalore
₹20,000 - ₹43,000*
Work from Office
Full Time
Any experience
Basic English
Sriameya Projects India

Engineering Project Manager

Sriameya Projects India
Electronics City, Bengaluru/Bangalore
₹30,000 - ₹45,000
Work from Office
Full Time
Min. 5 years
Good (Intermediate / Advanced) English
Chanak Tech Services

Hardware & Network Engineer

Chanak Tech Services
Jalahalli, Bengaluru/Bangalore
₹16,000 - ₹22,000
Work from Office
Part Time
Full Time
Any experience
Good (Intermediate / Advanced) English
Hival IT Solutions Private Limited

Executive/Sr Executive/ Manager - Sales (Enterprise, ISP & Telecom Verticals)

Hival IT Solutions Private Limited
Shivaji Nagar, Bengaluru/Bangalore Region
₹30,000 - ₹40,000
Work from Office
Full Time
Min. 3 years
Good (Intermediate / Advanced) English

You can expect a minimum salary of 14,000 INR and can go up to 17,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 16 Aug 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!