Customer Support Executive
Black Cats Hr Consulting Private LimitedFixed
₹19,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹19,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 6 months
Basic EnglishJob highlights
23 applicants
Benefits include: PF, Flexible Working Hours
Job Description
Key Responsibilities:
* Manage load & lorry matchmaking efficiently across multiple routes.
* Ensure seamless fulfilment of shipments with high customer satisfaction.
* Engage with transporters and customers for negotiation and coordination.
* Provide customer support and upsell cross-platform services when applicable.
* Track daily operations and maintain accurate data using Google Sheets and reporting tools.
* Support the team in handling multiple tasks in a fast-paced logistics environment.
✅ What We're Looking For:
* 1+ year of experience in logistics operations, especially in load-lorry matchmaking.
* Strong communication and negotiation skills.
* Prior experience in customer service and cross-selling.
* Comfortable using Google Sheets and basic reporting tools.
* Fluent in Kannada & Hindi, working knowledge of English (additional languages are a plus).
* Highly organized, adaptable, and a quick problem solver.
*HINDI IS MANDATORY*
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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