Cogent E Services Pvt Ltd

Customer Support Executive

Cogent E Services Pvt Ltd
Brookefield, Bengaluru/Bangalore
₹21,000 - ₹23,000 monthly

Fixed

₹21,000 - ₹23,000

Earning Potential

₹23,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Fast HR reply

Fast HR reply

HR responded to 91% candidates in last 15 days

34 applicants

34 applicants

Benefits include: Overtime Pay, Annual Bonus, PF

Benefits include: Overtime Pay, Annual Bonus, PF

Job Description

  • Handle customer queries and complaints through email with timely and accurate responses
  • Resolve customer issues by coordinating with internal teams and following standard procedures.
  • Update customer records and maintain service quality as per company standards.
  • Ensure excellent written communication, customer satisfaction, and adherence to SLAs.


Job role

Work location
Work locationGopalan Enterprises, ITPL Main Road, Phase 2, Brookefield, Bengaluru, Karnataka, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
EducationGraduate
Skills
SkillsEmail support, Chat support, Non-Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Kannada, Telugu, Tamil
Age limit
Age limit18 - 30 years
Gender
GenderAny gender

About company

Name
NameCogent E Services Pvt Ltd
Address
AddressGopalan Enterprises, ITPL Main Road, Phase 2, Brookefield, Bengaluru, Karnataka, India
Job posted by Cogent E Services Pvt Ltd

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You can expect a minimum salary of 21,000 INR and can go up to 23,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 15 Aug 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!