Shaadi.Com

Customer Support Executive

Shaadi.Com
Koramangala, Bengaluru/Bangalore
₹18,000 - ₹22,000 monthly

Fixed

₹18,000 - ₹22,000

Earning Potential

₹22,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

Benefits include: PF, ESI (ESIC), 5 working days

Benefits include: PF, ESI (ESIC), 5 working days

Job Description

Job Title: Customer Service Executive

Location: Bangalore

Company: Shaadi.com


Job Description:


We are looking for a dedicated and customer-focused Customer Service Executive to join our team at Shaadi.com. The ideal candidate will be responsible for handling customer interactions, resolving queries efficiently, and ensuring a positive experience for our users.


Key Responsibilities:

* Handle inbound and outbound customer calls professionally.

* Assist customers with profile creation, upgrades, payments, and account management.

* Resolve customer queries and complaints in a timely and effective manner.

* Maintain detailed records of customer interactions and follow-ups.

* Collaborate with other departments to resolve complex issues.

* Ensure a high level of customer satisfaction by providing excellent service.


Requirements:

* Minimum qualification: Graduate in any discipline.

* 1–6 years of experience in customer service, BPO, or call center preferred.

* Excellent communication skills in English and one regional language (Malayalam/Telugu etc.).

* Good listening skills and problem-solving ability.

* Ability to multitask and work under pressure.

* Basic computer knowledge and typing skills.


Working Conditions:

Shift:

Females: 10 AM – 7 PM

Males: 12 PM – 9 PM  

Mode: Work from office

Location: Bangalore

Job role

Work location
Work locationKoramangala, Bengaluru, Karnataka, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
Skills
SkillsDomestic BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Malayalam
Age limit
Age limit18 - 35 years
Gender
GenderAny gender

About company

Name
NameShaadi.Com
Address
AddressKoramangala, Bengaluru, Karnataka, India
Job posted by Shaadi.Com

Similar jobs you can apply for

Marketing
Artistic Artforum Private Limited

Marketing Executive

Artistic Artforum Private Limited
Indira Nagar, Bengaluru/Bangalore
₹25,000 - ₹30,000
Field Job
Full Time
Freshers only
Basic English
Justvend

Customer Service Team Supervisor

Justvend
JP Nagar, Bengaluru/Bangalore Region
₹35,000 - ₹36,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) English

Retail Sales Executive

Dry Fruit House
Kasavanahalli, Bengaluru/Bangalore Region
₹15,000 - ₹20,000*
Work from Office
Full Time
Any experience
No English Required
Voice Management Consultancy

Customer Support Executive

Voice Management Consultancy
HSR Layout, Bengaluru/Bangalore
₹17,000 - ₹17,000
Work from Office
Full Time
Any experience
Basic English
Frankfinn Air Hostess Training Institute

Telecaller

Frankfinn Air Hostess Training Institute
Koramangala, Bengaluru/Bangalore
₹20,000 - ₹25,000
Work from Office
Full Time
Any experience
Basic English
Policybazaar Insurance Brokers Private Limited

Telecalling Executive

Policybazaar Insurance Brokers Private Limited
Indira Nagar, Bengaluru/Bangalore
₹25,000 - ₹45,000*
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English

You can expect a minimum salary of 18,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 4 Sept 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!