Customer Support Executive
Dashvik Tech Private LimitedFixed
₹17,000 - ₹19,000
Earning Potential
₹19,000
Fixed
₹17,000 - ₹19,000
Earning Potential
₹19,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 12 Oct 2026 - 26 Oct 2026 | Time: 10.00 am - 04.00 pm...
Fast HR reply
HR responded to 82% candidates in last 11 days
28 applicants
Benefits include: PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Flexible Working Hours, Laptop
Job Description
Job Title: Customer Support Executive (Hindi Native Speakers)
Employment Type: Full-time
Experience: 0–3 years (freshers welcome)
About the Role : We are looking for a Customer Support Executive who is a native Hindi speaker to deliver excellent service to our customers. In this role, you will be the first point of contact for customer queries, complaints, and feedback, primarily in Hindi (and English when required). You will help resolve issues promptly, ensure high customer satisfaction, and represent our brand with professionalism and empathy.
- Key Responsibilities: Handle inbound customer queries via phone, email, chat, and social media in Hindi (and English)
- Listen actively, understand customer concerns, and provide accurate, timely solutions
- Escalate complex issues to the appropriate teams while keeping the customer informed
- Maintain detailed records of customer interactions in the CRM system
- Follow up with customers to ensure issues are fully resolved
- Identify recurring problems and share feedback with the product/operations teams
- Meet or exceed performance metrics (response time, resolution rate, CSAT scores)
- Stay updated on company products, policies, and processes
- Required Skills & Qualifications: Native-level proficiency in Hindi (spoken and written) – mandatory
- Good working knowledge of English (spoken and written)
- Excellent communication, listening, and interpersonal skills
- Strong problem-solving ability and a customer-first mindset
- Basic computer skills (email, MS Office / Google Workspace, CRM tools)
- Ability to work in shifts if required (including weekends or late hours)
- Graduation in any discipline (preferred)
- Preferred Qualifications: Previous experience in customer support, BPO, or call center roles
- Experience handling Hindi-speaking customers
- What We Offer: Competitive salary + performance incentives
- Training and continuous learning opportunities
- Supportive and collaborative work environment
- Career growth opportunities within the company
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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