Altruist Technologies Pvt Ltd

Customer Service Executive

Altruist Technologies Pvt Ltd
Garvebhavi Palya, Bengaluru/Bangalore
₹15,000 - ₹20,000 monthly*

Fixed

₹15,000 - ₹18,000

Average Incentives*

₹2,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Fast HR reply

Fast HR reply

HR responded to 81% candidates in last 15 days

18 applicants

18 applicants

Benefits include:  PF

Benefits include: PF

Job Description

The Customer Support Executive will be responsible for providing end-to-end assistance to Airtel Black customers through inbound calls. The role involves understanding customer queries, resolving issues promptly, and ensuring a superior customer experience.

Key Responsibilities:

  • Handle inbound calls and provide professional customer support.
  • Identify, analyze, and resolve customer issues effectively.
  • Maintain accurate records of customer interactions and resolutions.
  • Ensure adherence to quality and process standards.
  • Collaborate with internal teams to facilitate seamless issue resolution.

Required Skills and Attributes:

  • Excellent communication skills in English, Tamil, & Hindi
  • Strong problem-solving and interpersonal abilities.
  • Customer-focused attitude with a commitment to service excellence.
  • Ability to work in rotational shifts.

Eligibility Criteria:

  • Graduation is mandatory

Languages Required: English, Tamil, Hindi,

Work Schedule:

  • 5 working days per week
  • 2 rotational weekly offs

Compensation Details:

  • Take-home salary: ₹17,000 – ₹20,000 per month
  • Night Shift Allowance
  • Split Shift Allowance


Job role

Work location
Work locationGarvebhavi Palya, Bengaluru, Karnataka, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsDomestic BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Kannada, Bengali, Tamil, Gujarati, Marathi, Oriya, Assamese, Malayalam, Hindi
Age limit
Age limit18 - 30 years
Gender
GenderAny gender

About company

Name
NameAltruist Technologies Pvt Ltd
Address
AddressGarvebhavi Palya, Bengaluru, Karnataka, India
Job posted by Altruist Technologies Pvt Ltd

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You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

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Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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