Collections Team Leader
DPDzero TechnologiesFixed
₹30,000 - ₹45,000
Average Incentives*
₹10,000
Earning Potential
₹55,000
Fixed
₹30,000 - ₹45,000
Average Incentives
₹10,000
Earning Potential
₹55,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 3 years
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 12 Aug 2026 - 21 Aug 2026 | Time: 10.30 am - 05.00 pm...
Urgently hiring
50 applicants
Benefits include: Health Insurance
Job Description
- Key ResponsibilitiesManage and motivate a team of Collection Executives/Advisors.
- Drive daily, weekly, and monthly collection targets.
- Monitor team productivity, call performance, PTP, conversion, and recovery metrics.
- Conduct regular team huddles and performance reviews.
- Track individual team member performance and take corrective actions where required.
- Ensure adherence to client processes, collection guidelines, and compliance requirements.
- Handle escalations from customers and team members effectively.
- Coordinate with Operations, HR, Training, Quality, and MIS teams.
- Identify performance gaps and provide coaching and on-floor support.
- Prepare and share daily/weekly performance reports with management.
- Ensure attendance, login, shrinkage, and manpower are maintained as per business requirements.
- Drive employee engagement and reduce attrition within the team.
- Required SkillsStrong knowledge of Tele Collections / Debt Recovery / Banking Collections.
- Good leadership and people-management skills.
- Target-oriented with strong analytical and problem-solving abilities.
- Excellent communication and negotiation skills.
- Ability to handle pressure and achieve business targets.
- Good knowledge of MS Excel and basic reporting.
- Strong understanding of collection KPIs and performance metrics.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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