Admission Counsellor

ADMISSION COUNSELLOR

Orbit Gravity Academy | Bengaluru

Location: Maragondanahalli, Bengaluru

Work Week: 5 Days a Week

Employment Type: Full-Time

Department: Admissions & Academic Operations

About Orbit Gravity Academy

Orbit Gravity Academy is a fast-growing academic coaching institute serving students from Classes 6–12, with programs across CBSE, ICSE, State Board, Foundation, JEE and NEET.

We are looking for an energetic, responsible and student-focused Admission Counsellor who can manage the complete parent-student journey — from the first enquiry to admission and ongoing parent engagement.

Key Responsibilities

1. Inside Sales & Admissions

- Handle incoming enquiries through phone, WhatsApp and other channels.

- Understand student requirements and recommend appropriate courses/batches.

- Conduct counselling calls and follow-ups with parents and students.

- Convert qualified leads into admissions through consultative selling.

- Maintain a systematic follow-up pipeline and ensure timely closure.

- Explain courses, fee structures, schedules, scholarships and academic programs clearly.

- Schedule and coordinate centre visits, counselling sessions and demo classes.

- Maintain accurate lead and admission records.

2. Parent & Student Management

- Act as a key point of contact for parents after admission.

- Build strong, professional relationships with parents and students.

- Address routine queries and coordinate resolution of concerns.

- Communicate important academic updates, schedules, tests and events.

- Collect and communicate parent feedback to the academic team.

- Ensure a positive parent experience throughout the academic year.

3. Academic Operations

- Coordinate daily batch schedules, attendance and classroom requirements.

- Coordinate with faculty regarding timetable, tests, doubt sessions and academic activities.

- Track student attendance and follow up on irregular attendance where required.

- Assist in organising PTMs, assessments, orientation sessions and academic events.

- Maintain student records and ensure smooth execution of academic processes.

- Coordinate between parents, students, faculty and management.

4. Reporting & Administration

- Maintain daily lead, follow-up and admission reports.

- Track enquiry-to-admission conversion.

- Maintain student databases and documentation.

- Prepare regular updates for management on admissions, pending follow-ups and parent concerns.

- Support marketing campaigns and admission drives when required.

Candidate Profile

We are looking for someone who is:

- Excellent at communication and relationship building.

- Confident and comfortable speaking with parents.

- Strong in inside sales and follow-up.

- Organised and capable of handling multiple responsibilities.

- Proactive, target-oriented and accountable.

- Comfortable using WhatsApp, Excel/Google Sheets and CRM tools.

- Interested in the education sector and student development.

Experience: 1–4 years in admissions, inside sales, education counselling, customer success, school/coaching institute operations or a similar role.

Freshers with exceptional communication and sales ability may also be considered.

Key Performance Indicators

- Lead-to-admission conversion

- Follow-up effectiveness

- Enquiry response time

- Parent satisfaction

- Student retention and engagement

- Accuracy of student/academic records

- Smooth execution of academic operations

What We Offer

- 5-day working week

- Performance-based incentives

- Growth opportunity in a rapidly growing education organisation

- Opportunity to work closely with students, parents and experienced educators

- A role combining sales, counselling, relationship management and academic operations

Ideal Candidate

Someone who can sell with integrity, communicate with empathy, follow up relentlessly and take ownership of operations.

To Apply: Share your CV with Orbit Gravity Academy.