Receptionist / Front Office Executive

Good communication skills in English and Kannada; additional languages are an advantage.

Pleasant and professional personality.

Basic computer knowledge – MS Excel, Word, email, and WhatsApp.

Good telephone etiquette and customer-handling skills.

Ability to follow up consistently and maintain accurate records.

Good coordination and multitasking skills.

Basic sales/counselling ability will be an added advantage

Welcome and assist visitors, students, professionals, and clients in a polite and professional manner.

Attend incoming calls and WhatsApp enquiries and provide basic information courses and services.

Understand the purpose of each enquiry and connect the lead to the appropriate counsellor or team member.

Maintain records of all walk-ins, calls, enquiries, and follow-ups.

Collect basic details from prospective students and professionals interested in financial literacy programs and courses.

Follow up with enquiries regarding course details, counselling sessions, registrations, and appointments.

Schedule appointments, counselling sessions, meetings, and student interactions.

Coordinate with trainers, counsellors, sales, and management teams for smooth daily operations.

Maintain reception area and ensure a professional and welcoming environment.

Handle basic administrative work, data entry, documentation, printing, scanning, and filing.

Maintain daily enquiry and follow-up reports and update management.

Support workshops, seminars, financial literacy programs, and other Events.