Quality Analyst/ Trainer
Infro Technologies And ServicesFixed
₹30,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹30,000 - ₹35,000
Earning Potential
₹35,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 27 Aug 2026 - 05 Sep 2026 | Time: 10.00 am - 04.00 pm...
Fast HR reply
HR responded to 81% candidates in last 1 days
11 applicants
Benefits include: PF
Job Description
Audit Interactions: Evaluate calls, chats, emails, or operational tasks against set quality parameters.
Track Metrics: Monitor performance scorecards, error trends, and compliance guidelines.
Analyze Data: Find root causes for workflow gaps and process deviations.
Report Findings: Prepare dashboards and quality reports for management review.
Lead Calibrations: Join alignment sessions with managers to keep scoring
Conduct Training: Lead onboarding, process updates, and refresher courses.
Gap Analysis: Use audit insights to spot individual and team training needs.
Content Creation: Build training manuals, standard operating procedures (SOPs), and learning modules.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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