International Chat Process
startek aegisFixed
₹25,000 - ₹31,000
Earning Potential
₹31,000
Fixed
₹25,000 - ₹31,000
Earning Potential
₹31,000
Job highlights
Walk-in interview
Date: 21 Oct 2026 - 04 Nov 2026 | Time: 10.00 am - 01.00 pm...
Benefits include: Annual Bonus, PF, 5 working days, Two-way cab
Job Description
Job Description: Altice CSR Chat & TSR Chat Executives
Company Name: Startek
Job Type: Full-Time
Work Mode: Work From Office
Total Openings: 30
Job Overview Startek is hiring Customer Service Representatives (CSR Chat) and Technical Support Representatives (TSR Chat) for international chat processes in Whitefield, Bangalore. We are looking for experienced candidates with excellent English communication skills and a minimum of 1 year of experience in an international voice or chat process.
Candidates should be customer-focused, professional, and comfortable working in a 24/7 rotational shift environment.
1. Altice CSR Chat – Customer Service Representative
- Monthly CTC: ₹31,000
- Monthly Take-Home Salary: ₹25,000
Key Responsibilities:
- Handle customer queries through international chat support.
- Provide accurate information and timely resolutions to customer concerns.
- Maintain professional written communication in English.
- Understand customer requirements and provide appropriate solutions.
- Follow company policies, process guidelines, and quality standards.
- Maintain customer satisfaction and meet performance targets.
2. Altice TSR Chat – Technical Support Representative
- Monthly CTC: ₹32,000
- Monthly Take-Home Salary: ₹26,000
Key Responsibilities:
- Assist customers with technical queries through chat support.
- Identify customer issues and provide suitable troubleshooting steps.
- Explain technical solutions clearly and professionally.
- Escalate complex issues to the appropriate support teams.
- Follow troubleshooting procedures and process guidelines.
- Meet quality, productivity, and customer satisfaction targets.
Eligibility Criteria
- Educational Qualification: PUC (+2) or any degree.
- Work Experience: Minimum 1 year in an international voice or chat process.
- Communication Skills: Excellent English communication skills.
- Versant Score: Level 6.
- Shift Flexibility: Must be comfortable working in 24/7 rotational shifts.
- Work Arrangement: Willingness to work from the office in Whitefield, Bangalore.
Working Details & Benefits
- Working Days: 5 days a week.
- Weekly Off: Rotational.
- Shift Timings: 24/7 rotational shifts.
- Work Location: ITPL, Whitefield, Bengaluru.
- Cab Facility: Two-way cab provided.
- Quarterly Bonus: ₹4,000, subject to company policy and eligibility.
Who Should Apply?Candidates with international voice or chat process experience, excellent English communication skills, and a customer-focused approach are encouraged to apply.
Interested and eligible candidates can apply now!
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interviewAbout company
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Marketing HrYou can expect a minimum salary of 25,000 INR and can go up to 31,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
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