International Chat Process

startek aegis
White Field, Bengaluru/Bangalore Region
₹25,000 - ₹31,000 monthly

Fixed

₹25,000 - ₹31,000

Earning Potential

₹31,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 21 Oct 2026 - 04 Nov 2026 | Time: 10.00 am - 01.00 pm...

Benefits include:  Annual Bonus, PF, 5 working days, Two-way cab

Benefits include: Annual Bonus, PF, 5 working days, Two-way cab

Job Description

Job Description: Altice CSR Chat & TSR Chat Executives

Company Name: Startek

Job Type: Full-Time

Work Mode: Work From Office

Total Openings: 30


Job Overview Startek is hiring Customer Service Representatives (CSR Chat) and Technical Support Representatives (TSR Chat) for international chat processes in Whitefield, Bangalore. We are looking for experienced candidates with excellent English communication skills and a minimum of 1 year of experience in an international voice or chat process.


Candidates should be customer-focused, professional, and comfortable working in a 24/7 rotational shift environment.


1. Altice CSR Chat – Customer Service Representative


  • Monthly CTC: ₹31,000
  • Monthly Take-Home Salary: ₹25,000


Key Responsibilities:

  • Handle customer queries through international chat support.
  • Provide accurate information and timely resolutions to customer concerns.
  • Maintain professional written communication in English.
  • Understand customer requirements and provide appropriate solutions.
  • Follow company policies, process guidelines, and quality standards.
  • Maintain customer satisfaction and meet performance targets.


2. Altice TSR Chat – Technical Support Representative


  • Monthly CTC: ₹32,000
  • Monthly Take-Home Salary: ₹26,000


Key Responsibilities:

  • Assist customers with technical queries through chat support.
  • Identify customer issues and provide suitable troubleshooting steps.
  • Explain technical solutions clearly and professionally.
  • Escalate complex issues to the appropriate support teams.
  • Follow troubleshooting procedures and process guidelines.
  • Meet quality, productivity, and customer satisfaction targets.


Eligibility Criteria

  • Educational Qualification: PUC (+2) or any degree.
  • Work Experience: Minimum 1 year in an international voice or chat process.
  • Communication Skills: Excellent English communication skills.
  • Versant Score: Level 6.
  • Shift Flexibility: Must be comfortable working in 24/7 rotational shifts.
  • Work Arrangement: Willingness to work from the office in Whitefield, Bangalore.


Working Details & Benefits

  • Working Days: 5 days a week.
  • Weekly Off: Rotational.
  • Shift Timings: 24/7 rotational shifts.
  • Work Location: ITPL, Whitefield, Bengaluru.
  • Cab Facility: Two-way cab provided.
  • Quarterly Bonus: ₹4,000, subject to company policy and eligibility.


Who Should Apply?Candidates with international voice or chat process experience, excellent English communication skills, and a customer-focused approach are encouraged to apply.


Interested and eligible candidates can apply now!

Job role

Work location
Work locationStartek ITPL- XPPM+6XQ Explorer,6th Floor, Pattandur Agrahara Village Main Rd Pattandur Agrahara, Whitefield Bengaluru, Karnataka PIN: 560066 White Field, Bengaluru/Bangalore Region
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice / Chat
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
Skills
SkillsInternational BPO, Non-Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 34 years
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date21 Oct 2026 - 04 Nov 2026
Time
Time10.00 am - 01.00 pm

About company

Name
Namestartek aegis
Address
AddressStartek ITPL- XPPM+6XQ Explorer,6th Floor, Pattandur Agrahara Village Main Rd Pattandur Agrahara, Whitefield Bengaluru, Karnataka PIN: 560066 White Field, Bengaluru/Bangalore Region
Job posted by startek aegis

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You can expect a minimum salary of 25,000 INR and can go up to 31,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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