Inside Sales Specialist

Job Description: Lead Qualification & Meeting Coordinator: Company: Econstruct Design & Build Pvt. Ltd.

Location: Mumbai / Bangalore (or remote, as per your preference)

Employment type: Full-time

Reports to: Marketing & Content Lead / Business Head

About EconstructEconstruct Design & Build is a structural engineering and BIM consultancy offering structural design, BIM, project management and civil contracting services. We also run professional development and on-the-job training programs for civil engineers.

Role SummaryYou will be the first voice of Econstruct. You will call inbound and outbound leads, understand their needs, qualify them, and book them into Zoom meetings with our training counselors or consultancy team. You will handle two lead types: students/engineers interested in training courses and builders, developers and project owners interested in consultancy services.

• Key ResponsibilitiesCall leads from Instagram/Facebook ads, website forms, WhatsApp, LinkedIn and referrals within the agreed response time.
• Understand each lead's background, requirement, timeline and budget through structured questions.
• Qualify leads as hot, warm or cold using our qualification checklist.
• Training leads: Check education and experience, career goals, course interest (Structural Engineering, BIM, Project Management) and readiness to enroll.
• Consultancy leads: Check project type, location, stage, scope (design, BIM, proof-checking, audit, contracting) and decision-maker involvement.
• Schedule Zoom meetings, send calendar invites and confirmation messages on WhatsApp/email, and share the right brochure or details beforehand.
• Send reminders and follow up to reduce no-shows. Reschedule where needed.
• Hand over a short lead summary to the counselor or consultant before each meeting.
• Update every call outcome in the CRM or Google Sheet on the same day.
• Follow up with leads who didn't pick up or weren't ready, using calls and WhatsApp.
• Share a weekly report on calls made, leads qualified, meetings booked, meetings attended and conversions.
• Give feedback to the marketing team on lead quality and common questions or objections.
• RequirementsGraduate in any stream (civil engineering or construction background is a plus).
• 1-3 years in tele-calling, inside sales, lead qualification or appointment setting (freshers with excellent communication may be considered).
• Fluent in English and Hindi. Marathi or Kannada is a plus.
• Clear, confident, polite phone voice and good listening skills.
• Comfortable with Zoom, Google Calendar, WhatsApp Business and basic CRM or spreadsheets.
• Well organised, with good follow-up discipline.
• Able to handle rejection and stay consistent.
• Good to HaveExperience in EdTech, training/admissions, real estate, construction or B2B services.
• Basic understanding of structural engineering, BIM or civil construction terminology.
• Experience with CRM tools such as Zoho, HubSpot or LeadSquared.
• Key Performance Indicators (KPIs)Number of calls per day (e.g., 60-80)
• Lead-to-meeting conversion rate
• Meeting show-up rate
• Speed of response to new leads
• CRM accuracy and timely updates
• What We OfferFixed salary of 35000 per month plus performance incentives on meetings attended and conversions
• Training on our courses and services
• Learning and growth opportunities in a fast-growing engineering consultancy

Visit our website e-construct.co.in and also whatsapp for immediate response on 9036744017