Front Desk Receptionist

Receptionist Job Description

Job Title: Receptionist

Job Summary:

A receptionist is responsible for greeting visitors, answering phone calls, managing appointments, and providing administrative support to ensure the smooth operation of an organization.

Key Responsibilities:

• Welcome and assist visitors in a professional and friendly manner.
• Answer, screen, and forward incoming phone calls.
• Schedule and manage appointments and meetings.
• Maintain visitor logs and issue visitor passes when required.
• Handle incoming and outgoing mail, emails, and deliveries.
• Keep the reception area clean, organized, and presentable.
• Provide information and assistance to customers, clients, and staff.
• Perform basic administrative tasks such as filing, data entry, and record keeping.
• Coordinate with other departments as needed.
• Manage office supplies and place orders when necessary.

Required Skills and Qualifications:

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and office equipment.
• Good organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Ability to work independently and as part of a team.

Reporting To: HR Head

Salary Range: Varies based on industry, location, and experience.