Documentation Executive

We are looking for a detail-oriented Documentation Executive to handle export and import documentation, coordinate with customers, shipping lines, customs brokers, transporters, and internal operations teams, and ensure that all shipping documents are accurate and submitted within the required timelines.

• Key Responsibilities
• repare and process export and import documentation for air and sea shipments.
• Prepare documents such as Commercial Invoice, Packing List, Bill of Lading (B/L), Air Waybill (AWB), Shipping Bill, Certificate of Origin, and other shipping/customs documents.
• Coordinate with customers for required shipment documents and information.
• Check documentation for accuracy, completeness, and compliance with applicable shipping and customs requirements.
• Coordinate with shipping lines, airlines, customs brokers, CHA/customs agents, and transporters.
• Prepare and submit shipping instructions and verify draft B/L or AWB before issuance.
• Track shipment documentation and ensure timely submission to relevant parties.
• Handle documentation related to FCL, LCL, air freight, import, and export shipments.
• Maintain shipment records and update internal systems/ERP.
• Follow up on missing documents, amendments, approvals, and document discrepancies.
• Coordinate with the operations and sales teams to resolve documentation-related issues.
• Maintain proper filing of physical and electronic shipment documents.
• Ensure compliance with company procedures, customer requirements, and international trade regulations.
• Provide shipment status and documentation updates to customers when required.

• Required Skills
• Good knowledge of freight forwarding and international shipping documentation.
• Understanding of import/export procedures and customs documentation.
• Familiarity with shipping lines, airlines, ports, and freight forwarding processes.
• Good knowledge of MS Excel, Word, and email communication.
• Strong attention to detail and accuracy.
• Good communication and coordination skills.
• Ability to manage multiple shipments and meet strict deadlines.
• Problem-solving and follow-up skills.