Customer Support Executive
Real Digital Cable LLPFixed
₹10,000 - ₹12,000
Earning Potential
₹12,000
Fixed
₹10,000 - ₹12,000
Earning Potential
₹12,000
Work from Office
Full Time
Min. 2 years
Basic EnglishJob highlights
Walk-in interview
Date: 25 Aug 2026 - 08 Sep 2026 | Time: 12.00 pm - 05.00 pm...
28 applicants
Benefits include: Weekly Payout, PF, Mobile Allowance, Flexible Working Hours, ESI (ESIC)
Job Description
Job Title: Customer Care Executive
Company: Real Digital Cable LLP,Agra
Job Description:
We are looking for a Customer Care Executive to manage customer interactions for our Cable TV, Broadband, and OTT services. The ideal candidate will handle customer queries, ensure service quality, and maintain high customer satisfaction levels while achieving business targets.
Key Responsibilities:
- Handle customer calls, emails, and escalations professionally.
- Manage and analyze data using MS Excel for reporting and performance tracking.
- Lead and support a small team to ensure smooth operations.
- Achieve sales and retention targets under pressure.
- Maintain service quality standards and meet SLA timelines.
- Coordinate with internal teams for issue resolution and process improvements.
Requirements:
- Proven experience in customer service, preferably in telecom or broadband.
- Strong skills in MS Excel (VLOOKUP, Pivot Tables, Reports) and data management.
- Good leadership and team-handling capabilities.
- Ability to work under sales pressure and meet deadlines.
- Excellent communication and problem-solving skills.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Agra to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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