Team Leader

Team Leader

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive, and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Enterprise Independent Testing (EIT) strives to provide the company with transparent, proactive insights into process and control effectiveness that are used for managing risk, policy adherence, and driving operational excellence. EIT tests processes and controls throughout the year on behalf of Frontline Units (FLUs), Control Functions (CFs), and Global Risk Management to enable them to manage their processes and controls more effectively. EIT also participates in regular reviews, examinations, and routines with regulators, as well as Corporate Audit.

Job Description*

TEST DEVELOPMENT AND TEST AUTOMATION (TD) IC

The Test Development and automation role is responsible for designing, developing, and maintaining comprehensive test procedures to evaluate control effectiveness, and looking for test automation feasibility and execution.

The role requires collaboration with stakeholders to translate business, regulatory, and process requirements into structured, repeatable test scripts, ensuring completeness, accuracy, and consistency of testing outcomes, as well as checking for usable automated workflows . The role operates within a structured framework, ensuring all development activities are executed, tracked, and governed through a centralized system of record, including milestone tracking, documentation, and status reporting.

The ideal candidate brings hands-on experience in test development, test execution, QA/QC, and test automation, with strong analytical, data, and problem-solving skills.

Responsibilities*

• Design and develop test scripts aligned to EIT standards
• Assess test steps and data sources to identify repeatable, rules-based automation opportunities
• Design, build, test, and maintain automated test scripts or workflows aligned to EIT standards
• Define input data, business rules, expected results, exception handling, and reconciliation checks for automated tests
• Validate automated outputs against approved test procedures before deployment and after material changes
• Translate business and control requirements into structured, repeatable test scenarios
• Execute activities across the end-to-end Test Development Life Cycle (TDLC)
• Ensure all development activities are accurately tracked in the system of record, with timely status updates and progression
• Prepare and maintain attestation evidence and deliverables, ensuring alignment to defined acceptance criteria prior to closure
• Collaborate with stakeholders across Test Execution, QA, and Risk teams to ensure seamless workflow progression
• Identify, document, and escalate defects, control gaps, and process issues
• Ensure adherence to standard operating procedures (SOPs), testing standards, and quality benchmarks
• Adhere to defined SLAs, timelines, and quality benchmarks
• Monitor automation performance, investigate failures, and maintain documentation, evidence, and change history
• Contribute to continuous improvement and testing transformation initiatives

Requirements*

Education*

Graduate / Postgraduate in

• Business / Commerce / Banking
• Finance / Risk / Operations
• Technology or related disciplines

Experience Range*

4–6 years

 Foundational skills*

• Demonstrated project management skills with the ability to manage multiple priorities and consistently meet defined SLAs
• Strong analytical and problem-solving capabilities with the ability to develop integrated solutions
• Strong data-analysis capability using Excel and query tools to profile, reconcile, and validate test populations
• Ability to translate business objectives into comprehensive test requirements and scenarios
• Strong understanding of test design, test lifecycle management, automation feasibility, and control validation
• Hands-on ability to develop and troubleshoot automated tests using SQL, Python, or equivalent approved automation tools
• Ability to convert manual test logic into reusable automation with defined inputs, rules, expected outputs, and exceptions
• Understanding of automation controls, including validation, access management, version control, change management, and audit evidence
• Ability to ensure accuracy, completeness, and consistency in testing outputs
• Strong communication, stakeholder management, and influencing skills
• Understanding of structured test lifecycle frameworks (e.g., TDLC or equivalent)
• Minimum 2+ years of experience in testing, risk management, process improvement, compliance, or front-line control roles demonstrating strong analytical capability
• Minimum 2+ years of hands-on experience in Test Development, Test Execution, QA/QC, or test automation
• Understanding and awareness of AI/other emerging technologies

 Desired skills

• Working knowledge of data warehousing and data mining concepts, with basic understanding of SAS/SQL query languages
• Experience in writing queries to extract and analyze data from multiple data sources (e.g., DB2, Teradata, Oracle, SQL Server, Hadoop, Hive)

Work Timings*

12:30 PM to 9:30 PM (IST); As per business requirement (flexibility to support global stakeholders)

Job Location*

GIFT/HYD City