SALES & MARKETING ANALYST II

Job Overview

What your background should look like:

ROLE OBJECTIVE

Supports the management of key accounts, sales support, and account planning and assists with identifying and pursuing new opportunities and addressing customer issues. Will play a fundamental role in achieving our sales growth targets.

RESPONSIBILITIES

• Meets target for specific accounts/locations as assigned.
• Manage all commercial aspects with the customer including relationship and regular contact with customer key stakeholders.
• Managing and preparing offers, project contracts and quotations, leading price, and contract negotiations
• Develop, enhance, and grow customer relationships through lead generation and building an opportunity pipeline.
• Manage inbound leads to convert to new opportunities and drive revenue growth.
• Sell the value propositions of TE products and services.
• Demonstrate technical expertise and superior service while influencing buying decisions through our innovative product solutions.
• Team up with Channel/Distribution partner to close deals
• Communicate with customers inbound and outbound via email, telephone, online chat service and social media.
• Document program activity via salesforce and other relevant systems
• Make occasional customer visits to strengthen relationship.
• Driving our aligned sales/marketing initiatives through a passion to serve.

EDUCATION/KNOWLEDGE

Graduate (B-Tech – Mechanical, Electrical OR Electronics)

CRITICAL EXPERIENCE

• Minimum of 4+years of relevant experience in a customer-facing role (customer service, retail)
• Customer care, inside sales, outside sales and/or field engineer experience or graduate with technical education.
• Inside sales or consultative selling experience
• Relevant product or industry experience.
• Excellent phone and consultative selling skills
• Proven ability to initiate, organize and complete multiple tasks in a timely manner.
• Bring creative and new ideas to work.
• Must be resilient and prefer an environment that embraces change.
• Must be able to win Customers through storytelling and engaging conversations.
• Ability to work to deadlines and challenging targets.
  
  Functional Competency:
• Basic understanding on Addressing Customer Needs  
• Basic understanding on Cross-Selling  
• Basic understanding on Sales Forecasting  
• Basic understanding on Sales Scoping and Qualification  
• Basic understanding on Strategic Sales Planning
• Basic understanding on Partnering for Clients' Success  

Behavioral competency:

• Excellent relationship and communication skills
• Strong interpersonal and influencing skills.
• Good selling, presentation, and negotiation skills
• Basic understanding of Problem Solving  

MOTIVATIONAL/CULTURAL FIT

• Demonstrated behaviors and values at or above TE standards.
• Relationships building with multiple organization functions.
• Creativity to see alternatives.
• Results driven.
• Convincing skills
• A passion for serving and helping customers.

Competencies