Senior Program Manager
Larsen & Toubro LtdJob Description
Senior Program Manager
Program Management: Roles & Responsibilities
- Own the complete program lifecycle from RFQ, NPI, pilot builds, mass production, and product end-of-life, ensuring customer satisfaction.
- Coordinate with Engineering, Production, Quality, Supply Chain, Finance, Logistics, and Manufacturing teams to achieve project milestones.
- Develop project schedules, monitor progress, manage risks, and ensure on-time delivery of all customer programs.
- Lead NPI activities, manufacturing readiness reviews, design transfer, process validation, and production launch.
- Work with Supply Chain and Operations to ensure timely availability of materials, equipment, manpower, and production
- Monitor quality performance, lead customer issue resolution, ensure timely CAPA implementation, and achieve customer quality
- Track program costs, monitor margins, support cost reduction initiatives, and ensure financial performance meets business objectives.
- Serve as the primary customer interface for program updates, milestone reviews, engineering changes, and issue resolution.
- Track key performance indicators such as On-Time Delivery (OTD), First Pass Yield (FPY), Customer PPM, project milestone adherence, and revenue performance.
- Mentor Program Managers, establish best practices, drive continuous improvement, and ensure compliance with customer, quality, and regulatory requirements.
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