Assistant Manager- Soft Services

Assistant Manager- Soft Services

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Assistant Manager 

Work Dynamics

What this job involves:

Navigating through the grueling demands of dining operations

For many people in the food industry, a busy kitchen and a military unit operate similarly—both require rigor, discipline, and precision for success. So if you’re looking to grow your strength in the F&B area, this role may be perfect for you!

Food preparation methods, portion sizes and presentation to ensure that a dish is as it should be, or even better!

Adopting intelligence officer-like vetting skills will help you go a long way, as you can use these in reviewing and developing menus based on factors such as nutritional value, popularity, and cost.

Additionally, before the start of food service, you’ll need to sample the prepared food—it’s the best way to guarantee palatability and flavour conformity.

Taking a proactive stance, you’ll review our operations regularly to identify opportunities for improving service, safety, and overall performance. Likewise, you’ll determine which food offerings are popular among consumers.

Keeping tab of supply and equipment inventories and maintaining records on cafeteria operations also come with the role.

You’ll coordinate, as well, all equipment maintenance and repairs, waste removal and pest control activities. Carrying out hygiene audits both internally and through a third-party agency.

Ensuring proper documentation and keeping records (sanitation, food subsidy records, etc.) up to date and consistent with government standards are a must do

Sound like you? To apply you need to have:

1.Responsible for all café operations food and Beverage services

2. Cafe vendor coordination

3. Cafe Associate duty allocations and create job description

4.Planning for BCP scenario

5.Maintaining all stocks and rising the required materials on time

6.Handling the guest complaints and responding in time

7. Preparing the required documents to the respective managers

8. Ability to Perform all critical business activities

9. Monthly KPI adhered

10. Soft Services Operations

11. The RTO plans you will bring to life will not be possible without the help of vendors, so you’ll need to build positive relationships with them.

Particularly, you’ll be sitting down with hotel suppliers and negotiate with them for the most competitive deals. Before you make any decisions, you’ll need to make sure that you get everything you want and need.

Lastly, you’ll need your customers to be your eyes and ears. You’ll also ask them for their insights and feedback on how events can be improved.

Achieving Safety aspects

• Tracking the Food Safety feedbacks with Hygiene and food safety audit conducted for consistent in our safety protocols
• Monitoring the all the Food storage spaces with proper FIFO system
• Monitoring and action on the live cooking at the counters like
  • Equipment condition,
  • Fire safety precautions
  • Dispense zone Employee fence violation

Maintaining the reports

• Consolidating the security dash board alerts with supporting documents (Mails and call log )
• Preparing call logs on daily basis and consolidating the report on monthly basis
• Preparing daily transactions report and sharing it to client on daily and weekly basis
• Sending incident report to client on hourly basis
• Maintaining lost and found report and sending mails to employees with closer
• Maintaining employees issue tracker on daily basis
• Maintaining Smart Q device and APP issue tracker
• Maintaining Equipment tracker report
• Maintaining food temperature thermal check report
• Food counters opening and closing reports
• Foreign particles panic alert report
• Vendor clearance report and sharing it to security team

Putting best practices in place

Teamwork should also be one of your strongest points, as you’ll work with a team to ensure that all performance targets set out in the KRA are being met.

Technical hands

• Knowledge and penchant for using technology tools in delivering day-to-day tasks
• Excellent Organization, Time Management & prioritizing skills
• Attention to detail

Good communicator

Do you have a fluent of spoken and written English language? Can you communicate your colleagues, clients, and vendors? If you said yes to these, bring your ambition and explore our world of possibility.

Added advantage will be knowing Kannada, and Hindi

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

On-site –Noida, UP

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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