Application Support Engineer

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP CO Management Accounting
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to maintain system integrity and support business continuity through effective problem-solving and service delivery.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead efforts to streamline processes and improve system performance through collaborative initiatives.
- Mentor junior team members to enhance their technical capabilities and support their professional growth.
- Coordinate cross-functional communication to ensure alignment on project goals and issue resolution.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP CO Management Accounting.
- Strong analytical skills to diagnose and resolve complex system issues effectively.
- Experience in managing and supporting enterprise resource planning systems with a focus on financial modules.
- Ability to work collaboratively with diverse teams to deliver comprehensive solutions.
- Excellent problem-solving skills with attention to detail and a methodical approach.
- Good communication skills to articulate technical information clearly to stakeholders.

Additional Information:
- The candidate should have minimum 7 years of experience in SAP CO Management Accounting.
- This position is based at our HDC3B - SEZ location.
- A 15 years full time education is required.