Senior

Senior

This role serves as the dedicated data and insights anchor for the HR Center of Excellence (CoE), safeguarding the integrity, analysis, and visibility of the domain’s key metrics Based on the requirements and fit, the role will be aligned to one of the HR COEs viz Talent & PD, Culture & IDE, Rewards or HR BP.  This role owns the operational data engine handling regular reporting cycles, synthesizing complex data sets, and maintaining high-integrity dashboards.

Experience working in an HR shared services or Customer Services environment; in a financial services industry  

 Have a good degree of understanding in applying employment law, keeping up to date with changes and legal advancements; 

 Have proven experience in building Senior Stakeholder relationships and communicating with people at all levels with a focus on customer experience and a quality outcome  

 Qualified or studying towards Human Resource Management degree or equivalent  

An ability to build relationships and communicate with people at all levels, building rapport and challenging professionally; 

High levels of resilience, with experience of working in a highly pressurised client centric environment; 

Excellent attention to detail; 

Excellent communicator – written and verbal with the ability to write and respond in a  professional, customer focused manner 

The ability to influence and confidently negotiate at all levels;  

Good organisational, literacy and numeracy skills; 

The ability to prioritise workload in a high pressure, autonomous environment; and 

Good proficiency with IT Office, including: Microsoft Excel, PowerPoint, Word, etc. as well as SAP HR, Appain,, HRSD (ServiceNow) Success Factors or equivalent HR system.

Experience Level

Senior Level