Product Manager-HO & SUPPORT-HO House Hold
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Product Manager-HO & SUPPORT-HO House Hold
Purpose of the Role
Own the design, evolution, and performance of Savings Account propositions across affluent customer segments.
Proposition Strategy
- Develop and evolve savings account propositions for key customer segments.
- Define product features, benefits, pricing, and positioning.
- Identify unmet customer needs and translate them into product enhancements.
Customer & Market Insights
- Conduct competitive benchmarking.
- Drive customer research and insight generation.
- Monitor customer trends and changing banking behaviors.
Segment Performance
- Recommend proposition improvements based on customer and business performance.
Stakeholder Management
- Partner with Distribution, Marketing, Analytics, and Digital teams to execute segment strategies.
Success Measures
- Segment acquisition growth
- Average balances
- Segment profitability
- Market competitiveness
- Customer satisfaction/NPS
Skills Required
- Strategic thinking
- Customer-centricity
- Proposition development
- Commercial acumen
- Market research
- Influencing and communication
Ideal Mindset
"How do we become the preferred bank for this customer segment?"
Experience Level
Mid LevelJob role
Job requirements
About company
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