Business Analyst CRM / DMS
Pradeepit Global Consulting Private Limited
Work from Office
Full Time
Min. 2 yearsJob Description
Business Analyst CRM / DMS
ROLE AND RESPONSIBILITIES:-
Experience working in either sales and Marketing or product development
Responsible for analyzing and maintaining the company's CRM / DM system
Results oriented, will take ownership and proactively drive projects and change management
through to completion
Ensuring data integrity and making recommendations for improving the effectiveness of
the company's CRM / DMS strategy.
Managing projects by creating milestones and ensuring timely completion of tasks
Providing technical support to internal stake holders
Conducting training sessions for sales team on how to use a companys products or services
Identifying business opportunities based on sales team feedback and research
Collaborates with the sales team to understand business issues to be addressed by customer
insights
Own test and learn timeline
Ability to work independently and exercise discretion in performing job duties
Will be working with the sales team on solution definition for small sized projects with medium
level complexity
Ability to interact cross-functionally with departments and with third party vendors while
consistently meeting deadlines
Provide day to day business user support of CRM / DM system
Extensive experience of working with a range of tools and packages to interrogate data and
build reports
Experience with application integration and developing workflow and functional Use Cases
SAP SD experience will be the added advantage
Job role
Job requirements
About company
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