Team Leader_CREDIT CARD-Support (D0)_Delhi
Kotak Securities Limited
Work from Office
Full Time
Min. 1 yearJob Description
Team Leader_CREDIT CARD-Support (D0)_Delhi
- Responsible for leading a team focused on credit card support operations. - Overseeing daily activities to ensure efficient handling of customer queries and issues related to credit cards. - Managing team performance and providing guidance to improve service quality. - Coordinating with other departments to resolve escalations and maintain customer satisfaction. - Requires leadership skills and experience in customer support, preferably in financial services. - The role demands good communication and problem-solving abilities to handle credit card related customer interactions effectively. - Candidates should be capable of managing a team and driving operational excellence in a support environment.Job role
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