Customer Service Manager_WBG Operations (Ops)-Customer Service Desk_Pune
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Customer Service Manager_WBG Operations (Ops)-Customer Service Desk_Pune
- Manage and oversee customer service operations to ensure high-quality support. - Lead the customer service desk team to handle queries and resolve issues efficiently. - Coordinate with various departments to improve customer satisfaction and operational workflows. - Monitor performance metrics and implement improvements for service delivery. - Ensure adherence to company policies and customer service standards. - Facilitate communication between customers and internal teams. - Drive initiatives to enhance customer experience and retention. - Handle escalations and complex customer issues with professionalism. - Support training and development of customer service staff. - Maintain a positive and productive work environment within the customer service department.Job role
Job requirements
About company
Similar jobs you can apply for
Telecalling / BPO / Telesales
Telesales Executive
Vajraa.IoWork from OfficeFull TimeFreshers only
No English Required
Admission Counsellor
Arbor AcademyWork from OfficeFull TimeAny experienceBasic EnglishSales Executive
Aishwarya Caterers
Field JobFull TimeMin. 5 yearsGood (Intermediate / Advanced) EnglishTelecaller
Cp Energy Aura Private LimitedWork from OfficeFull TimeAny experienceBasic English
Retail Executive
Bajaj Life Insurance LimitedWork from Office
Part TimeFull TimeAny experienceBasic EnglishTelesales Executive
Creditum ManagementWork from OfficeFull TimeMin. 1 yearBasic EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Pune at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Pune . Through apna, you can find jobs in 64 cities across India. Join NOW!