DA - Process Specialist

Indium Software India
Hyderabad
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

DA - Process Specialist

Job Title – Operations & Insights Analyst

Experience: 1–2 Years
Location: Bangalore / Hyderabad

Role Overview

We are seeking an Operations & Insights Analyst who can bridge data and business operations. This role focuses on improving operational efficiency, generating actionable insights, and communicating findings through clear presentations. The ideal candidate is process-oriented, comfortable working with data, and skilled at collaborating with cross-functional stakeholders.

Key Responsibilities

• Analyze data to identify trends, inefficiencies, and improvement opportunities
• Support day-to-day operational reporting and track key metrics, SLAs, and performance indicators
• Use SQL (basic to intermediate) to extract data for reports, dashboards, and ad-hoc analysis
• Translate insights into clear, structured presentations for leadership and business teams
• Collaborate with operations, program, and business teams to understand processes and pain points
• Recommend and support process improvements using data-backed insights
• Ensure accuracy, consistency, and timeliness of operational reports
• Assist in documenting processes, workflows, and standard operating procedures (SOPs)

Required Skills & Experience

• 1–2 years of experience in operations, process analytics, business analysis, or a similar role
• Strong presentation and storytelling skills (PowerPoint / Google Slides)
• Excellent verbal and written communication skills
• Basic to intermediate SQL for data extraction and analysis
• Strong problem-solving and analytical thinking abilities
• Experience handling operational tasks, tracking metrics, and managing recurring deliverables
• Ability to work with multiple stakeholders and manage priorities effectively
• Exposure to process frameworks

Experience Level

Mid Level

Job role

Work location
Work locationHyderabad, India
Department
DepartmentProject & Program Management
Role / Category
Role / CategoryOther Program / Project Management
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameIndium Software India
Job posted by Indium Software India

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 2 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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